FRAME + LENS STARTING AT ₱1,990 | FREE DELIVERY WITHIN 1-3 DAYS FOR METRO MANILA

Frequently Asked Questions

ORDERING

  • How do I give you my prescription?

There are three ways:

1.) Upload a prescription: If you have a prescription from your optometrist, simply upload it to our system. Once you pick a frame, there will be a button for you to upload your prescription.

2.) Use your existing customer record: If you have bought from Owndays within the last 12 months, we will have your record on file. Once you pick a frame, tell us which store and approximately when you bought your frame so we can check your record.

3.) Send us your current glasses: If you want us to copy the grade of your current glasses, we can pick it up from you for free. Once you pick a frame, click that option and provide your address. We will send a driver to get it from you. We will return your old pair with your order on the same delivery.

PAYMENT

  • How can I pay?

At the moment we only accept credit card payments (Mastercard, VISA, or JCB). We will be exploring other payment methods soon.

SHIPPING

  • How long will it take?

Metro Manila 1-3 days (due to ECQ there might be some delays)

  • How much is shipping?

Free for all orders within Metro Manila

  • Can you deliver outside of Metro Manila? 

Sorry we currently only deliver within Metro Manila. We plan to open nationwide shipping soon.

RETURNS

  • What is your return and warranty policy?

Please see our warranty policy: https://www.owndays.com/ph/en/about/warranty/